12 Best Shopify Loyalty Apps: Full Review
Discover the best Shopify Loyalty Apps to reward your customers and increase customer loyalty. Our comprehensive review of 12 top-rated Shopify Loyalty Apps covers features, benefits, pricing, and more to help you choose the perfect loyalty program for your store.
Are you looking for a reward program for your customers to keep them returning to your Shopify store? A loyalty program is a great way to do just that.
A successful eCommerce loyalty app is not just about giving points but enhancing the customer shopping experience. You need the right loyalty app to help create a memorable shopping journey for your customers and establish a solid foundation for customer retention.
There are many loyalty apps in the Shopify app store, so it can be tough to know where to start.
Check out this video for a few great ideas: https://youtu.be/sD1ipLgqlaI
To further help you out, we’ve reviewed the 12 best Shopify loyalty apps on the market. In this review, you’ll find an overview of each app’s features, pricing, and more, to help you find the perfect loyalty program for your store.
Growave
Growave is a multi-functional platform for eCommerce businesses designed to help online retailers increase customer engagement and boost sales. It offers a range of features, including customer reviews, wishlists, loyalty and referral programs, and social media integrations. The platform aims to provide an all-in-one solution for eCommerce stores to increase customer satisfaction and build loyalty.
Benefits
Growave is a customer engagement platform that offers multiple benefits for e-commerce businesses. Some of the key benefits include:
- Increased conversions: Growave helps businesses increase conversions by offering a range of customer engagement tools such as reviews, wishlists, and rewards programs.
- Improved customer experience: The platform’s tools are designed to enhance the customer experience, making it easier and more enjoyable for them to interact with the brand and make purchases.
- Better customer engagement: Growave helps businesses engage with their customers by providing tools such as email marketing, social media integration, and gamification features.
- Increased customer loyalty: The rewards program and other customer engagement tools offered by Growave help businesses improve their customer loyalty program
and repeat purchases.
- Enhanced data insights: The platform provides businesses with detailed analytics on customer behavior and interactions, enabling them to make data-driven decisions about their marketing and engagement strategies.
- Multiple platform integration: Growave integrates with multiple e-commerce platforms such as Shopify, Magento, and WooCommerce, making it easy for businesses to implement and use.
- Easy customization: The platform is highly customizable, allowing businesses to tailor its features and appearance to match their brand.
Pricing
Growave pricing is based on the number of monthly active users and the features selected by the customer base. The company offers six pricing plans: Basic, Stater, Medium, Growth, Enterprise, and Custom. All plans come with a complimentary 30-day free trial period.
- Basic – $9/month, with up to 75 orders
- Starter – $19/month, with up to 150 orders
- Medium – $49/month, with up to 500 orders
- Growth – $99/month, with up to 1000 orders
- Enterprise – $299/month, with up to 3500 orders
- Custom – Everything in Enterprise, plus Account Setup Engineer and Account Manager, with over 3500 orders.
Stamped.io
Stamped.io is a customer review and social proof platform designed for e-commerce businesses. Reliable best Shopify loyalty app for Shopify stores helps merchants collect and showcase customer reviews, ratings, photos, and videos on their websites.
The platform also provides features such as product recommendations, email collection, and loyalty programs to your customers to help increase sales and engagement.
Stamped.io has three types of loyalty programs –
- Point-based
- VIP Tier-based
- Hybrid program (combines both points and tiers)
- A point-based loyalty program rewards customers for their purchases or actions by assigning them points. Customers can redeem these points for rewards or discounts.
- A VIP program categorizes customers into different tiers based on their spending or other criteria. Each tier offers different loyalty rewards, and customers can move up a tier as they meet the criteria.
- The hybrid loyalty program combines the best of both worlds by incorporating points and tiers. Customers can earn points for their purchases and actions and move up the tiers as they accumulate points. This program provides a more comprehensive rewards system that caters to a wider range of customers.
Stamped.io’s loyalty program can help e-commerce businesses increase customer engagement and sales by giving customers a reason to return and make more purchases. The platform’s loyalty program app can also help businesses collect valuable customer data and insights, which can be used to optimize the program apps and improve the overall customer experience.
Benefits
Benefits of using Stamped.io:
- Increased Trust and Credibility: With Stamped.io, online retailers can collect and showcase customer reviews on their websites, which can help build trust and credibility with potential customers.
- Better Customer Engagement: Stamped.io provides various tools to help online retailers engage with their customers, such as product review reminders, review request emails, and the ability to reply to reviews.
- Improved Product Discovery: Stamped.io allows customers to filter and search for products based on customer reviews, helping potential customers find the products they are looking for more easily.
- Increased Sales: By collecting and showcasing customer reviews, Stamped.io can help online retailers improve their conversion rates, as customer reviews can positively impact purchasing decisions.
Pricing
The pricing is based on a monthly subscription model, with different plans offering varying levels of features and support. The pricing plans available on Stamped.io are as follows:
- Starter – Start collecting and showcasing valuable reviews from your customers with a free plan.
- Basic – $23/month, with up 200 monthly review requests, photo reviews, checkout reviews – Instant, real-time feedback, $39 free SMS credits plus starter features.
- Premium – $59/month, Up to 500 monthly review requests, CSS customization for reviews widgets, Import Facebook Reviews, Option to connect to 3 Reviews integrations, plus basic features.
- Business – $149/month, with up to 1,500 monthly review requests, Google product ratings, FB Messenger review requests, video reviews, and community Q&A, Integrate with your ESP, plus Premium features.
- Professional – $299/month, with up to 3,500 monthly review requests, Net Promoter Score surveys, Google Seller Ratings, Curate a shoppable Instagram gallery on your site, All integrations available plus Business features.
- Custom – Includes Pro features, plus a customized monthly review request to match your orders, API access, a dedicated onboarding & customer success manager, and an ongoing customization support.
ReferralCandy
ReferralCandy is a referral marketing app that helps e-commerce businesses to increase sales by incentivizing customers to refer their friends and family to the store.
It works by providing a unique referral link to each customer, who can then share this link with their network. When a referred customer makes a purchase, the referrer is eligible for reward points, such as a discount or store credit.
The software tracks these referrals and rewards and provides analytics to help businesses understand the performance of their referral program. ReferralCandy offers a free 30 days trial.
Benefits
The benefits of using ReferralCandy include:
- Increased sales: Referral marketing is one of the most effective marketing channels. ReferralCandy helps e-commerce businesses tap into this potential by making it easy to launch and manage a referral program.
- Word-of-mouth marketing: By incentivizing customers to refer their friends and family, ReferralCandy leverages the power of word-of-mouth marketing to reach new audiences and drive more sales.
- Cost-effective: Compared to other marketing channels, referral marketing is relatively low, as it relies on existing customers to spread the word about a business rather than paid advertising.
- Improved customer loyalty: By rewarding customers for referring their friends, ReferralCandy helps build stronger customer relationships and improve customer loyalty by rewarding customers for referring their friends.
- Actionable data and insights: ReferralCandy provides businesses with detailed analytics and reporting, allowing them to understand the performance of their referral program and make data-driven decisions to improve results.
Pricing
ReferralCandy offers several pricing plans based on the number of unique customers a business has in a month.
- Premium – For small businesses, $59/ month + 3.5% commission fee.
- Plus – For teams with faster growth in referral marketing, $299/ month + 1.5% commission fee.
- Enterprise – For bigger organizations, everything in Plus package, Unlimited campaigns, and custom integrations.
AiTrillion
AiTrillion is a comprehensive eCommerce platform that provides a suite of tools powered by artificial intelligence to help businesses improve their sales and customer engagement.
It offers personalized product recommendations, automated email campaigns, chatbots, and a unified dashboard to manage these AI-powered tools. The platform is designed to be user-friendly and can be integrated with popular eCommerce platforms such as the Shopify app, Magento, and BigCommerce.
With over 11 tools to cover customer experience – from Engagement to Conversion, Loyalty, and Customer retention. AiTrillion also integrates with Shopify POS, allowing you to efficiently manage customers and award or redeem their loyalty points at your store.
Benefits
Some of the key benefits of using AiTrillion include:
- Personalized Product Recommendations: AiTrillion uses AI algorithms to analyze customer behavior and suggest personalized product recommendations, increasing the chances of a successful sale.
- Automated Marketing Campaigns: Businesses can set up automated email campaigns to reach customers at different stages of their journey, from abandoned cart reminders to post-purchase follow-ups.
- Chatbots: The platform’s chatbot feature can handle customer queries, providing quick and personalized responses and freeing valuable business time.
- Loyalty Program Management: Provides a unified dashboard to manage a loyalty program, making it easy to award and redeem points and track customer behavior.
- Integrations: AiTrillion integrates with popular eCommerce platforms such as Shopify, Magento, and BigCommerce, and can be easily integrated with Shopify POS.
- User-Friendly: The platform is designed to be user-friendly and easy to use, so businesses can get started quickly without requiring specialized technical knowledge.
- Increased Revenue: By streamlining marketing efforts, personalizing customer experiences, and increasing customer engagement, businesses using AiTrillion can expect increased revenue.
Pricing
With free 30 days trial, AiTrillion pricing starts at $65/mo to $1250/month.
Smile.io
Smile.io is a customer loyalty and rewards platform that enables online businesses to create and manage customers. The platform provides tools for creating rewards and incentive plans, tracking customer behavior and activity, and communicating with customers through email campaigns, points balance updates, and more.
The Smile.io Shopify loyalty app provides a comprehensive tracking system by allowing businesses to keep track of their customers’ points balance, referral URL, reward history, and more. This allows for effective analysis and monitoring.
Benefits
Here are some benefits of using Smile.io as a customer loyalty and rewards platform:
- Increased customer engagement and loyalty: Smile.io helps businesses create and manage loyalty programs that incentivize customers to make repeat purchases and engage with their brand.
- Customizable rewards and incentives: Smile.io offers a range of customizable rewards and incentives, including point systems, referral programs, and VIP tiers, allowing businesses to tailor their loyalty program to their specific goals and target audience.
- Improved customer retention: Smile.io helps businesses retain customers and reduce churn by rewarding customers for their loyalty and engagement.
- Enhanced data analysis and tracking: Smile.io provides detailed data and analytics on new customer behavior and activity, allowing businesses to track the success of their loyalty program and make informed decisions.
- Easy integration with e-commerce platforms: Smile.io integrates seamlessly with popular e-commerce platforms such as Shopify, Magento, and BigCommerce, allowing businesses to launch and manage their loyalty program with ease.
Pricing
The app offers several pricing plans based on the number of unique customers a business has in a month.
Smile.io offers several pricing plans, including free and paid plans that start at $49/month and scale up based on the required features and capabilities.
The free plan offers basic features such as point tracking and redemption, email campaigns, and referral tracking.
Paid plans offer additional features such as advanced analytics, custom rewards, and integration with additional e-commerce platforms. The Growth Plan is $199/month for mid-sized businesses that want to build a program to drive engagement. The Pro plan is $599/month
suitable for scaling businesses that want to grow the profitability of their community.
Rise.ai
Rise.ai is a platform designed to enhance your Shopify store’s conversion rates through tools such as store credits, gift cards, and loyalty programs. It allows you to create an effective customer loyalty program through automated store credits, resulting in higher customer retention rates.
This app empowers your customers by allowing them to send personalized gift cards to their loved ones, providing a positive experience and adding value to your Shopify store.
Benefits
Here are some benefits of using Rise.ai as a customer loyalty and rewards platform:
- Loyalty Programs: Rise.ai provides tools to create and manage loyalty programs that incentivize customers to make repeat purchases and engage with the brand.
- Personalized Promotions and Offers: Rise.ai allows businesses to create and manage customized promotions and offers based on customer behavior and preferences.
- Real-time Analytics and Reporting: The platform provides real-time analytics and reporting, allowing businesses to track the success of their loyalty programs and promotions and make informed decisions.
- Store Credits and Gift Cards: Rise.ai offers the ability to manage store credits and gift cards, making it easier for customers to redeem rewards and for businesses to track redemption and usage.
- Integration with E-commerce Platforms: Rise.ai integrates seamlessly with popular e-commerce platforms such as Shopify, making it easy for businesses to launch and manage their loyalty program.
- Customer Data Management: The platform provides tools for managing customer data, including segmenting and targeting customers based on specific criteria.
- Email and SMS Campaigns: Rise.ai provides tools for communicating with customers through email and SMS campaigns, allowing businesses to keep customers engaged and informed.
Pricing
The pricing is based on a monthly subscription model, with different plans offering varying levels of features and support. The pricing plans available on Rise.ai are as follows:
- Starter – $19.99/month, Up to 100 monthly store orders
- Small Business – $59.99/month, with up to 400 monthly store orders
- Pro – $199.99/month, up to 2000 Monthly Store Orders
- Premium – $599.99/month, with up to 12,000 monthly orders
Marsello
With Marsello you can smarten up your marketing strategy as an omnichannel retailer. Integrate your point-of-sale (POS) and e-commerce applications to manage all your campaigns and track your sales. Personalize your marketing efforts to raise the frequency of orders and enhance the lifetime value of your customers.
Take advantage of segments to send highly relevant campaigns, incentivize repeat purchases with a loyalty program, and reward your customers for referrals. Match orders and products automatically to customers and marketing campaigns. Use lead forms, offers, and incentives to gather customer email addresses and mobile numbers.
Benefits
Here are some of the key benefits offered by Marsello:
- Loyalty Programs: Marsello provides tools to create and manage loyalty programs that incentivize customers to make repeat purchases and engage with the brand.
- Personalized Promotions and Offers: Marsello allows businesses to create and manage customized promotions and offers based on customer behavior and preferences.
- Real-time Analytics and Reporting: The platform provides real-time analytics and reporting, allowing businesses to track the success of their loyalty programs and promotions and make informed decisions.
- Store Credits and Gift Cards: Marsello offers the ability to manage store credits and gift cards, making it easier for customers to redeem rewards and for businesses to track redemption and usage.
- Integration with E-commerce Platforms: Marsello integrates seamlessly with popular e-commerce platforms such as Shopify, making it easy for businesses to launch and manage their loyalty program.
- Customer Data Management: The platform provides tools for managing customer data, including segmenting and targeting customers based on specific criteria.
Pricing
Marsello offers a range of pricing plans based on the number of customers and transactions processed through the platform. The exact pricing and features offered will depend on the specific needs and requirements of the business. Marsello pricing is based on a monthly subscription fee, and businesses may be able to negotiate lower pricing based on the volume of transactions and customers processed through the platform.
LoyaltyLion
LoyaltyLion is a loyalty platform created with Shopify stores in mind. It offers real-time insights into your loyalty programs, enabling you to make informed decisions and build a strong community of loyal customers. This platform provides the ability to design and manage point-based and tier-based loyalty programs. The tier system rewards customers by offering different incentives based on their progress, motivating them to keep shopping and attain even greater rewards.
Benefits
LoyaltyLion offers several key benefits:
- Point System: A flexible point system allows customers to earn and redeem points for rewards and incentives.
- Tier-Based Loyalty Programs: A tier-based loyalty program that provides customers with different rewards based on their milestones.
- Personalized Rewards: The ability to create and manage customized rewards tailored to each customer’s interests and behavior.
- Gamification: The option to add gamification elements, such as quizzes, challenges, and games, to the loyalty program.
- Referral Program: A referral program incentivizes customers to refer friends and family to the store.
- Real-Time Insights: Access to real-time data and insights into customer behavior and program performance, enabling merchants to make informed decisions about their loyalty program.
Pricing
LoyaltyLion offers several pricing plans based on the number of unique customers a business has in a month.
- Classic – £320/month, up to 2000 monthly store orders
- Advanced – £589/month, with up to 4000 monthly store orders
- Plus – £1,320/month, up to 10000 Monthly Store Orders
Glow
Turn one-time purchasers into lifetime customers with Glow’s strong points and rewards app. Specifically built for the Shopify ecosystem, Glow integrates seamlessly with your store for a hassle-free experience.
Glow offers a fair pricing structure and includes all the features you need to run a successful loyalty reward and referral program, even on the free plan. The easy-to-use setup wizard will guide you through the process and have you up and running in no time.
Benefits
With Glow Loyalty, Rewards & Referrals, customers have several opportunities to earn points:
- Purchases
- Referring people
- Custom actions set by the business
These points can then be redeemed for:
- Discounts
- Free products
Use the referral feature to reward your customers and their friends. The platform works online and in-store with Shopify POS, allowing for a seamless customer experience. Businesses can track the performance of their loyalty program using easy-to-read graphs and charts. Integrates with PayWhirl, Mailchimp, Stripe
Pricing
Glow pricing is based on the number of monthly active users and the features selected by the customer base. The company offers four pricing plans: Growth, Traction, StartUp, and Sprout. All plans come with a complimentary 7-day free trial period.
- Growth – $99/month, 12,000 active members, Unlimited orders
- Traction – $59/month, 6,000 Active members, Unlimited orders
- StartUp – $29/month, 2,000 Active members, Unlimited orders
- Sprout – $9/month, 500 Active members, Unlimited orders
Rivo
Rivo is a customer engagement and retention platform that enables businesses to create and manage customer rewards programs. The platform helps businesses increase customer loyalty and repeat business by offering customers rewards for their purchases and other actions, such as referrals, social media engagement, and more.
With Rivo, businesses can easily set up and customize their rewards program, track customer engagement and loyalty, and measure their program’s performance with real-time analytics.
Rivo also provides customers with a seamless and engaging experience, allowing them to easily track their rewards and redeem them.
Benefits
Some of the benefits you can expect include:
- Customizable reward tiers and point-earning actions
- Points and redemption tracking
- Referral management
You’ll also have access to 24/7 world-class live chat support and can trust the app’s proven results, as many stores see a significant return on investment when using Rivo.
Note that Rivo is built exclusively for Shopify, focusing on providing a modern and seamless experience in 2023. Integrates with Klaviyo, Judgeme, Gorgias, Mailchimp, and Drip. Full 3 days to try the app for free. Cancel at any time.
Pricing
Rivo offers several pricing plans based on the number of unique customers a business has in a month.
- Starter – $39/month, Up to 500 monthly orders
- Growth – $149/month, Up to 1,000 monthly orders
- Premium – $299/month, Up to 3,000 monthly orders
- Enterprise – $499+/month, For large brands seeking complete customization & exclusive support. Custom order limits.
- Free – 100% Free forever, 150 monthly orders
Yotpo
With Yotpo Loyalty & Referrals, enhancing customer loyalty and retention is made easy. This flexible platform enables brands to launch their loyalty program without any technical expertise, and they can easily change it anytime. There are 20+ pre-designed campaigns available that can help drive transactions and engagement.
With in-depth program analytics, you’ll better understand your customers’ behavior, allowing you to make informed decisions that foster customer loyalty and advocacy for your brand. Whether you’re a small business or a large enterprise, Yotpo Loyalty & Referrals is an agile and effective solution for building lasting customer relationships.
Benefits
With Yotpo Loyalty & Referrals, you can:
- Get started quickly with 20+ pre-designed campaigns that reward valuable customer actions.
- Launch and manage your loyalty program with ease, without any coding required.
- Boost your program’s success with 50+ integrations that are available to use.
- Segment your campaigns based on customer data to create personalized and relevant rewards.
- Track the impact of your loyalty program with in-depth dashboards and performance metrics.
Pricing
Pricing is also available for Yotpo Loyalty & Referrals, so you can choose the best plan that fits your business needs and budget. Yotpo pricing starts at a free plan to $199/month.
Ekoma
Ekoma provides businesses with valuable customer insights and analytics, including customer lifetime value, engagement levels, and purchase behavior. This information can be used to make data-driven decisions to improve customer engagement and loyalty.
One of the key features of Ekoma is its loyalty program, which allows businesses to reward customers for actions such as purchases, referrals, and product reviews. Customers can easily track their rewards and redeem them for discounts, free products, and other benefits.
By having repeat customers, you can expect a 50% increase in referrals from them, who are 4 times more likely to purchase your brand due to their trust in it.
Furthermore, customers who come from referrals tend to be more loyal, as shown by higher NPS scores, and they also tend to spend more, with a higher lifetime value and average order value. These referred customers are also likely to refer more customers in turn.
Ekoma also offers a range of integrations with other e-commerce platforms, such as Shopify, Magento, and WooCommerce, making it easy to integrate with existing systems and workflows.
Benefits
- Fun, easy to use, and mobile-friendly user interface that integrates fully.
- Seamlessly integrate Ekoma with your store and gift your customers with an engaging shopping experience.
- High-end level of analytics to better understand your audience and convert more sales.
- Loyalty Program: Ekoma offers a comprehensive loyalty program that rewards customers for actions such as purchases, referrals, and product reviews, helping businesses boost customer loyalty and engagement.
- Referral Program: The platform’s referral program makes it easy for businesses to encourage customers to refer their friends and family, driving new customers and increasing brand awareness.
- VIP Program: Ekoma also offers a VIP program that allows businesses to provide special perks and rewards to their most valuable customers, strengthening customer relationships and promoting customer loyalty.
Pricing
Ekoma offers a free plan with a 14-day free trial.
- Starting – Free/month, Up to 20 monthly orders
- Growing – $29/month, Up to 400 monthly orders
- Scaling – $99/month, Up to 1300 monthly orders
- Sustaining – $200/month, Up to 2500 to 10000 monthly orders
What Is The Best Loyalty Program For You
The best loyalty program for you depends on your specific business needs and goals. Here are some factors to consider when choosing a loyalty program:
- Target audience: What type of customers do you want to target with your loyalty program? Understanding your target audience will help you determine the type of loyalty program that best meets their needs and expectations.
- Business goals: What are your business goals? Are you looking to increase customer engagement, lifetime value or encourage customer referrals? Understanding your goals will help you determine the type of loyalty program that will best meet those goals.
- Program type: There are different types of loyalty programs, such as points-based programs, tiered programs, and referral programs. Determine the type of loyalty program that best fits your business goals and target audience.
- Program ease of use: Choose a loyalty program that is easy for customers to understand and participate in.
- Integration: Consider the level of integration with your existing systems, such as your e-commerce platform, marketing automation tools, and customer relationship management (CRM) system.
- Customer support: Choose a loyalty program that provides excellent customer support and is responsive to your needs.
- Pricing: Determine your budget and choose a loyalty program that fits within your budget while offering the features and support you need to achieve your goals.