Can Bank Tellers See Your Balance? 

Yes, bank tellers can see some account information, but they won’t be able to see your full balance.

Here’s a more detailed breakdown:

When you hand your debit card to the teller, who runs it through the machine, they can see some account information. This will include your name, account number, and the available balance in your account.

However, they will not be able to see your full balance. This is because your full balance includes funds being held for pending transactions, such as checks that have been written but not yet processed.

Regarding transaction history, bank tellers can only see the most recent transactions. If you want to view your full transaction history, you’ll need to log in to your online banking account or visit a branch.

Ask your bank if you are concerned about what information tellers can see. They will be able to give you more specific information about what tellers can and cannot see.

What information can a bank teller see in my account?

bank teller checking balance

The information that a bank teller can see in your account will depend on the bank teller’s level of access.

If the bank teller has a high level of access, they may be able to see your full account balance and your account history. A full account balance entails funds that are being held for pending transactions.

If the bank teller has a low level of access, they will only be able to see your name, account number, and the available balance. Low-level access does not allow bank tellers to see your full account balance or history.

What prevents a bank teller from divulging your information?

The Gramm-Leach-Bliley Act (GLBA) is a federal law that is in place to protect consumers’ nonpublic personal information. The GLBA applies to financial institutions, such as banks, and requires them to take measures to keep consumer information confidential and secure.

Under the GLBA, financial institutions cannot share nonpublic personal information with third parties unless they have obtained the consumer’s consent. If a bank teller were to divulge your confidential information without your consent, they would be violating the GLBA and could face disciplinary action from their employer.

Can bank employees steal your money? 

man and woman at the bank

While bank employees can steal your money, it is not common. Banks have security measures in place to protect against employee theft.

For example, most banks require tellers to count their cash drawers at the beginning and end of their shift. Tellers are also usually required to have a supervisor approve any discrepancies in their cash drawer. In addition, banks typically have security cameras in place to deter and detect employee theft.

You should contact your bank immediately if you believe an employee has stolen money from your bank account. The bank will then launch an investigation and take appropriate action if necessary.

The privacy rule governs that the disclosure of non-public personal information can only be made with the consumer’s consent, and account numbers cannot be shared. Under the privacy rule, banks cannot give non-affiliated third parties their credit card, deposit, transaction account numbers, or access codes for marketing purposes.

There are two specific exceptions to this general rule. As long as the service provider is not permitted to charge the accounts directly, a bank may share account numbers in conjunction with marketing its products. When the participants in a private label or affinity credit card program are made known to the customer, a bank may also divulge account numbers.

If after learning this information you still have money fears, read 11 Common Money Fears (And How To Conquer Them) , this should help reduce some of your doubt.

Information that bank tellers cannot see 

Below is a list of information that bank tellers cannot see:

  • Credit Score: This is a numerical representation of your creditworthiness. Banks use this number to determine whether or not you are eligible for a loan and what interest rate you will be charged. Your credit score is not something that bank tellers have access to.
  • Purchase item details: When you purchase with your debit or credit card, the bank cannot access information about what you purchased. The merchant sends this information to the card issuer (usually a bank), and it is not shared with the merchant’s bank. This means that if you use your debit card to buy a new TV, the teller will not be able to see this purchase when they look at your account.
  • Employment information: While banks may run a credit check when you apply for a loan, they will not have access to your employment information. This includes your salary, job title, and employment history. Bank tellers cannot see if you have been laid off or fired.
  • Mortgage Information: Mortgage information is not something that bank tellers can see. This includes your mortgage balance, monthly payment amount, and interest rate. If you have any questions about your mortgage, you will need to speak to a loan officer or another bank staff member.
  • Credit utilization: It is the amount of credit you use compared to the available amount. For example, if you have a credit card with a $5,000 limit and a balance of $2,500, your credit utilization is 50%.
  • Personal loans: Personal loan information is not something that bank tellers can see. This includes the balance of your loan, monthly payment amount, and interest rate. Bank tellers cannot see if you have defaulted on your loan or missed any payments or the complete amount of debt you have obtained.

What training is required to become a bank teller?

Most banks require tellers to have a high school diploma or GED. Some banks may also require tellers to complete a formal training program.

Tellers must also be able to pass a background check and a credit check. Basic tellers’ training usually covers handling cash, processing transactions, and identifying counterfeit bills.

Many banks also require tellers to complete continuing education courses regularly. These courses help tellers stay up-to-date on the latest banking regulations and procedures.


Bank tellers have access to a lot of personal information, but there are some things they cannot see. This includes credit scores, employment information, and mortgage information. To become a bank teller, you usually need at least a high school diploma or GED. You will also need to complete formal training and pass a background check.

Subscribe Now And Get Smart With Your Money!

We don’t spam! Read more in our privacy policy

Related articles